mataqq Jurisdiction Notice
We at mataqq operate an online gaming and sportsbook platform available only where local law permits. This legal notice clarifies our service scope, account eligibility requirements, and the legal responsibilities of account holders. mataqq does not represent that our services are legal, licensed, or permitted in any particular jurisdiction; access and use remain subject to each user's compliance with their own local laws.
mataqq provides live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo), sportsbook coverage (Liga 1, Piala Indonesia, Piala AFF, Premier League, Champions League, MotoGP, badminton), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports betting (Mobile Legends, Free Fire, PUBG Mobile). All services share a unified account system with integrated payment processing through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet).
If you are located in a jurisdiction where online gaming or sportsbook betting is prohibited by law, you must not access mataqq or create an account. Users are solely responsible for verifying compliance with their local regulations. This notice outlines our service terms, eligibility conditions, and contact channels for legal inquiries.
Service Availability and Jurisdiction Scope
mataqq is offered only in jurisdictions where local law permits online gaming, sportsbook betting, and associated financial transactions. We do not offer our services in jurisdictions where online wagering is prohibited. We monitor regulatory changes and may restrict or suspend access from regions where our services become unlawful.
We do not claim to be licensed, regulated, or approved by any specific government or authority. mataqq operates under the legal framework of the jurisdiction in which it is incorporated. Our availability in a particular region does not constitute a representation that services are legal there; it means only that we have chosen to allow account creation and access from that region at this time.
If you access mataqq from a region where online gaming is subsequently prohibited, you are responsible for ceasing use immediately and withdrawing your balance according to our standard withdrawal procedures. mataqq reserves the right to close accounts in jurisdictions where service becomes unlawful, and any remaining balance will be returned via your registered payment method.
Jurisdiction determination is your responsibility
mataqq does not determine whether services are legal in your jurisdiction. You are responsible for researching and verifying compliance with your local laws before creating an account or placing bets on mataqq.
Account Eligibility and Age Requirements
Account eligibility is determined by applicable local law in your jurisdiction. You must meet the legal age of majority to open a mataqq account and place bets. Depending on your region, this may be 18, 19, 21, or another age specified by local law. mataqq does not set a universal age requirement; we defer to your jurisdiction's applicable standards.
When you create a mataqq account, you certify that you meet your jurisdiction's legal age requirement and are eligible to use gaming platforms. During KYC verification, we confirm your identity and date of birth through your uploaded government ID. If verification reveals that you do not meet the age requirement for your jurisdiction, your account will be restricted and any balance returned to your registered payment method.
Accounts are for personal use only. You may not create accounts on behalf of others, use false identity documents, or operate multiple accounts. Violation of eligibility criteria results in account suspension and balance forfeiture. mataqq reserves the right to conduct age verification at any time and close accounts found to be non-compliant.
User Responsibility for Local-Law Compliance
Users of mataqq are fully responsible for ensuring their access and use comply with the laws of their own jurisdiction. mataqq does not provide legal advice and does not represent that services are legal in any particular region. It is your obligation to research your local regulations, consult legal counsel if necessary, and make an informed decision about whether to use mataqq.
Regulatory environments change. Laws affecting online gaming, sportsbook betting, and payment processing may be enacted or amended in your jurisdiction. You are responsible for staying informed of legal changes and ceasing use if our services become prohibited in your region. mataqq will not be liable for any legal consequences, penalties, or losses arising from your use of our platform in a jurisdiction where such use is illegal or restricted.
If you are uncertain about the legality of mataqq services in your jurisdiction, contact mataqq support via the Help section or email before creating an account. We provide information about how our platform operates, but we cannot advise you on your jurisdiction's specific regulations.
Data Protection and Privacy
We collect personal data during account creation and KYC verification in compliance with anti-money-laundering (AML) and know-your-customer (KYC) regulations. This includes your full name, date of birth, government ID number and image, residential address, phone number, and banking details. We also collect transaction data—deposits, withdrawals, game activity, and settlement records—for compliance, dispute resolution, and fraud prevention.
All data is encrypted and stored on secure servers. We do not sell, share, or disclose your data to third parties except where required by law, court order, regulatory authority, or to process your transactions with payment partners. Detailed information about data collection, use, and protection is available in our Privacy PolicyYou have the right to access, correct, or request deletion of your personal data subject to legal retention requirements.
Legal and compliance contact
- Submit legal inquiries via the Help section in your mataqq account
- Email compliance questions to our support team
- Allow 7 business days for response to legal or regulatory matters
- Provide account email, relevant transaction details, and clear description of your inquiry
Contact Channels for Legal and Compliance Inquiries
If you have legal questions, compliance concerns, or wish to report a regulatory matter, contact mataqq support through official channels. You may submit inquiries via the Help section in your account dashboard, by email to our compliance team, or through the contact form on mataqq.org. All legal communications are logged and reviewed by our compliance department.
We aim to respond to legal and compliance inquiries within 7 business days. For urgent matters, note the urgency in your subject line. Allow additional time during banking holidays such as Idul Fitri, Idul Adha, Imlek, or Nyepi, when processing may be delayed. Do not submit legal service documents or regulatory notices via social media or informal channels; all formal legal communications must use official mataqq contact methods.
mataqq reserves the right to update this notice and all legal terms at any time. Material changes will be communicated via email or in-app notification. Continued use of mataqq after such notification constitutes acceptance of the updated terms. If you do not agree with our jurisdiction notice or legal policies, you must cease using mataqq and withdraw your balance.
Detailed Jurisdiction and Legal Framework
Service availability
mataqq provides gaming and sportsbook services only in jurisdictions where local law permits online wagering, betting, and associated financial transactions. We do not operate in jurisdictions where online gaming is prohibited by law. Service availability is dynamic—we monitor regulatory changes and may restrict or suspend access from regions where our services become unlawful. Our presence in a particular geographic region does not represent any claim to legal status, licensing, or regulatory approval in that region. mataqq operates under the legal framework of the jurisdiction in which it is incorporated. Account holders accessing mataqq from any location do so at their own discretion and assume full responsibility for verifying compliance with their local laws. We explicitly do not make representations regarding the legality of our services in Indonesia, Southeast Asia, or any other specific jurisdiction. If you access mataqq from a region where online gaming subsequently becomes prohibited, you are responsible for immediately ceasing use and withdrawing your balance according to our standard withdrawal procedures. mataqq reserves the right to restrict or close accounts from jurisdictions where service becomes unlawful, and any remaining balance will be processed as a refund to your registered payment method within standard processing windows.
Account eligibility
Account eligibility on mataqq is determined solely by applicable law in your jurisdiction. You must be of legal age in your region to open an account and participate in betting or gaming. Legal age thresholds vary globally—some jurisdictions set 18 years, others 19 or 21. mataqq does not impose a fixed age requirement; we defer entirely to your local legal standards. During account creation, you affirm that you meet your jurisdiction's legal age requirement and are eligible to use gaming platforms. During KYC verification, mataqq confirms your identity and date of birth through government-issued identification. If verification reveals that your age does not meet the threshold required in your jurisdiction, your account will be restricted and any deposited balance returned to your registered payment method without delay. Accounts must be for personal use only—you may not create accounts on behalf of family members, friends, or other parties. Dual accounts, false identity documentation, and nominee accounts are strictly prohibited. Violation of these eligibility criteria results in immediate account suspension, balance forfeiture, and potential legal referral where applicable. mataqq reserves the right to conduct ongoing age verification, request additional identity documentation, and close accounts found to violate eligibility requirements at any stage.
Local-law responsibility
All users of mataqq are fully and solely responsible for ensuring that their access and use of the platform comply with the laws and regulations of their own jurisdiction. mataqq does not provide legal advice, does not conduct jurisdictional analysis on your behalf, and does not represent or warrant that services are legal in any particular region. Before creating an account, it is your obligation to independently research your local regulations governing online gaming, sportsbook betting, payment processing, and related financial transactions. If you are uncertain about legality, consult legal counsel in your jurisdiction. Regulatory environments are subject to change—laws may be enacted, amended, or repealed at any time, altering the legal status of mataqq services in your region. You are responsible for remaining informed of legal developments and ceasing use of mataqq immediately if our services become prohibited in your jurisdiction. mataqq will not be liable for any legal consequences, fines, penalties, or losses arising from your use of our platform in a jurisdiction where such use is illegal, unlicensed, or restricted by law. If you have questions about how mataqq operates—such as game mechanics, payment processing, or account security—contact our support team. However, support cannot advise you on the legality of mataqq services under your local laws.
Data and privacy scope
mataqq collects personal data during account creation and Know Your Customer (KYC) verification to comply with anti-money-laundering (AML) regulations and financial crime prevention standards. Collected data includes your full legal name, date of birth, government-issued ID number and image, residential address, phone number, and banking details (account holder name and institution). We also collect transaction data—all deposits, withdrawals, game sessions, settlements, and account activity—for compliance record-keeping, dispute resolution, fraud investigation, and regulatory reporting. All personal data is encrypted in transit and at rest on secure servers. mataqq does not sell, lease, or commercially exploit your data. We do not share your data with third parties except where necessary for payment processing (sharing minimal banking details with DANA, OVO, GoPay, ShopeePay, LinkAja, QRIS, BCA, Mandiri, BRI, BNI), where required by law or court order, or where compelled by regulatory authority. Detailed information about data collection practices, retention periods, and your rights is available in our Privacy PolicyYou have the right to access, correct, or request deletion of your personal data by contacting mataqq support; however, data required for AML compliance or legal dispute resolution may be retained beyond your request to delete in accordance with applicable regulations.
Contact for legal inquiries
If you have legal questions, compliance concerns, regulatory inquiries, or wish to report a matter to mataqq's compliance department, contact us through official channels only. Submit inquiries via the Help section in your mataqq account dashboard, by email to our designated support address, or through the contact form on mataqq.org. All legal and compliance communications are logged, timestamped, and reviewed by our compliance team. We aim to respond to legal inquiries within 7 business days; complex matters or those requiring investigation may require additional time. During banking holidays such as Idul Fitri, Idul Adha, Imlek, or Nyepi, response times may be extended due to office closures. When submitting inquiries, provide your account email address, relevant transaction IDs or dates, and a clear description of your concern. Do not submit legal service documents, regulatory notices, or formal legal correspondence via social media, instant messaging, or informal channels—all formal legal communications must use official mataqq contact methods to ensure proper receipt, logging, and response from the appropriate department.